Privacy Policy

Effective date: March 24, 2026
Last updated: March 24, 2026

This Privacy Policy explains how JPSNT³ (“JPSNT,” “we,” “us,” or “our”) collects, uses, stores, and shares information when you use justpsntrophies.com and related services (the “Service”).

JPSNT³ is operated by Scarlett Media Lab, which acts as the data controller for the personal information described in this policy.

By using the Service, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Service.

1. Who this policy applies to

This policy applies to visitors, account holders, and other users of the Service worldwide.

Some privacy rights depend on where you live. If laws such as the UK GDPR, EU GDPR, or similar laws apply to you, you may have additional rights in relation to your personal information. See Your rights below.

2. Information we collect

2.1 Information you provide to us

We collect information you provide directly when you use the Service, including:

  • Account information, such as your email address, username, display name, and password. Passwords are stored using secure hashing and are not stored in plain text.
  • Profile information, such as your bio, avatar, header image, country, gender, and other optional profile fields you choose to complete.
  • Community content, such as screenshots, titles, captions, descriptions, comments, replies, ratings, reports, and other content you submit through the Service.
  • Direct messages and conversations, including message content, participants, timestamps, and related metadata needed to provide messaging features and maintain safety.
  • Support communications, including information you send to us when contacting support.
  • Social and account interaction data, such as follows, blocks, notifications, reports, moderation history, and account enforcement actions.

2.2 Information collected automatically

When you use the Service, we and our service providers may automatically collect certain technical information, including:

  • Log and device information, such as your IP address, browser type, operating system, device information, referring pages, and request timestamps.
  • Usage information, such as pages viewed, features used, interactions with content, and basic performance or error information.
  • Approximate location information, inferred from your IP address.
  • Cookie and local storage data, including information needed to keep you signed in, remember preferences, maintain security, and measure site usage where permitted.

2.3 Payment information

If you purchase a subscription or paid feature, including Platinum Club or other future paid offerings, payments are processed by Stripe or another payment processor identified at checkout.

We do not store full payment card details on our own servers. We may receive limited billing and transaction information from the processor, such as payment status, subscription status, invoice identifiers, and related metadata, where needed to manage your account and paid features.

3. How we use your information

We use personal information for the following purposes:

  • To provide, operate, maintain, and improve the Service.
  • To create and manage accounts, authenticate users, and secure the platform.
  • To enable community features such as uploads, comments, ratings, messages, notifications, profile features, reports, moderation workflows, and leaderboard-related functionality.
  • To send important service communications, including verification emails, password resets, account notices, moderation notices, and security-related messages.
  • To respond to support requests and user enquiries.
  • To detect, investigate, prevent, and address spam, abuse, fraud, suspicious activity, rule-breaking, and other misuse of the Service.
  • To enforce our Terms, community rules, and moderation decisions, including warnings, restrictions, suspensions, and bans.
  • To analyse usage, troubleshoot issues, monitor performance, and improve the product.
  • To comply with legal obligations, respond to lawful requests, and protect our rights, users, and the wider community.

We do not use your email address for general marketing unless we clearly introduce that separately and obtain consent where required.

4. Public and private content

JPSNT is a community platform, which means some information is intended to be visible to other users or, depending on the feature, to the public.

Content that may be visible to others

Depending on how the Service is designed at the time of use, the following may be visible to other users or publicly accessible:

  • your username and display name
  • your public profile information
  • screenshots and related captions or descriptions
  • comments, replies, ratings, and similar community activity
  • trophy-, game-, and upload-related activity shown through the Service

Content intended to be private

Some features, such as direct messages, are intended to be private between participants.

However, we may access, preserve, review, or disclose private content where reasonably necessary to:

  • investigate reports or abuse
  • enforce our Terms or community rules
  • protect users, staff, or the Service
  • comply with legal obligations
  • respond to valid legal requests

We do not provide private messages or private profile data to advertisers.

5. Cookies, similar technologies, and analytics

We use cookies, local storage, and similar technologies for the following purposes:

  • to keep users signed in
  • to maintain security and prevent abuse
  • to remember settings and preferences
  • to understand site usage and improve performance, where permitted

Essential technologies

Some cookies or similar technologies are strictly necessary for the Service to function properly. These may be used without separate consent where permitted by law.

Analytics

We use Google Analytics and may use similar analytics tools to understand how the Service is used, such as which pages are visited, how features perform, and how users move through the site.

Analytics tools may collect information such as:

  • pages visited
  • browser and device information
  • approximate location
  • interaction and session data

Where required by law, we will seek consent before using non-essential analytics technologies.

You can also control some cookies through your browser settings. Disabling certain technologies may affect how the Service works.

6. Legal bases for processing

Where laws such as the UK GDPR or EU GDPR apply, we rely on one or more of the following legal bases, depending on the processing involved:

  • Performance of a contract — where processing is necessary to provide the Service you requested.
  • Legitimate interests — where processing is necessary to operate, secure, moderate, improve, and support the Service, provided those interests are not overridden by your rights.
  • Consent — where we ask for it, such as for certain cookies, analytics, or optional communications.
  • Legal obligation — where we must process information to comply with applicable law.

7. How we share information

We do not sell your personal information for unrelated third-party marketing.

We share information only in the following circumstances:

Service providers

We use third-party service providers to help operate the Service, such as providers for:

  • hosting and infrastructure
  • payment processing
  • analytics
  • email delivery
  • security and fraud prevention
  • customer support or operational tools

These providers may process personal information only on our behalf and for purposes consistent with this policy.

Legal, safety, and enforcement reasons

We may disclose information where reasonably necessary to:

  • comply with law, regulation, legal process, or enforceable governmental request
  • protect the rights, property, or safety of JPSNT, Scarlett Media Lab, our users, or others
  • investigate or prevent fraud, abuse, spam, or security threats
  • enforce our Terms, rules, and moderation decisions

Business transfers

If JPSNT or Scarlett Media Lab is involved in a merger, acquisition, restructuring, financing, asset sale, or similar transaction, personal information may be transferred as part of that process, subject to appropriate safeguards where required.

Aggregated or de-identified information

We may share information that has been aggregated or de-identified so that it does not reasonably identify you.

8. Moderation, reporting, and enforcement

To keep the Service safe and usable, we may review and process content and account activity for moderation and enforcement purposes.

This may include:

  • handling user reports
  • reviewing screenshots, comments, and other user submissions
  • investigating suspicious or abusive behaviour
  • recording moderation outcomes
  • issuing warnings, restrictions, suspensions, or bans
  • keeping records needed for audits, repeat-offender handling, safety, and legal compliance

Moderation decisions may involve both human review and automated or rule-based systems, such as spam detection, abuse limits, or rate limiting.

9. International transfers

We and our service providers may process or store personal information in countries outside your own, including outside the United Kingdom or European Economic Area.

Where required by law, we will use appropriate safeguards for international transfers, such as contractual protections or reliance on recognised adequacy mechanisms.

By using the Service, you understand that your information may be processed in countries where data protection laws may differ from those in your home country.

10. Data retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including to provide the Service, maintain safety, resolve disputes, enforce our agreements, and comply with legal obligations.

By way of example:

  • Account information is generally kept while your account remains active.
  • Profile data and community content may remain available until removed by you, removed by moderation, or deleted as part of account deletion handling.
  • Direct messages and conversation data may be retained while the relevant accounts remain active and longer where needed for abuse prevention, moderation, legal compliance, or dispute handling.
  • Support and moderation records may be retained for longer where needed to maintain safety, investigate repeat abuse, or comply with legal obligations.
  • Technical logs and security records are typically retained for limited operational and security periods.
  • Billing and transaction records may be retained for accounting, tax, fraud prevention, and legal compliance purposes.

When you request account deletion, we will delete or anonymise personal information within a reasonable period unless we need to retain some information for legal, security, fraud-prevention, moderation, or other legitimate business reasons.

11. Security

We use reasonable administrative, technical, and organisational measures designed to protect personal information from unauthorised access, loss, misuse, alteration, or disclosure.

However, no system is completely secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your login credentials and for notifying us if you believe your account has been compromised.

12. Your rights

Depending on your location and applicable law, you may have the right to:

  • request access to the personal information we hold about you
  • request correction of inaccurate or incomplete information
  • request deletion of your personal information
  • object to certain types of processing
  • request restriction of processing in some circumstances
  • request a copy of certain information in a portable format
  • withdraw consent where processing is based on consent

You may also be able to manage some information directly through your account settings or profile tools.

To exercise privacy rights, contact us at support@justpsntrophies.com. We may need to verify your identity before completing certain requests.

If you are in the United Kingdom, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your personal information has been handled unlawfully or unfairly. If you are outside the UK, you may have the right to complain to your local data protection regulator.

13. Children

The Service is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

If you believe that a child under 13 has provided personal information to us, please contact support@justpsntrophies.com so that we can investigate and take appropriate action.

If you are under the age of majority in your region but old enough to use the Service under applicable law, you should use the Service only with parental or guardian involvement where required.

14. Third-party links and content

The Service may contain links to third-party websites, services, or embedded content. We are not responsible for the privacy practices of those third parties.

This Privacy Policy applies only to JPSNT³ and the services we operate.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

When we do, we will update the Last updated date at the top of the page. If changes are material, we may provide additional notice, such as a notice on the site or an account-level notification where appropriate.

Your continued use of the Service after the updated policy takes effect means you accept the revised Privacy Policy, except where applicable law requires a different process.

16. Contact us

If you have questions, requests, or concerns about this Privacy Policy or how your information is handled, you can contact us at:

Email: support@justpsntrophies.com
Operator / Data Controller: Scarlett Media Lab, operator of JPSNT³